On-Demand, Self-Paced Course: Conflict Management: Respond, Don't React: 20 Licenses Bundle

Give your team the tools and tips to deal with hostile customers to create a better experience for all

This course is a partnership between Finance Leader Academy and McMillion Leadership Associates. Mark McMillion is the course instructor. Mark is a retired, United States Army officer and graduate of the United States Military Academy. Mark has been a featured speaker for corporate and community events since his retirement from the Army in 2013. 

For additional information on the course content, you can contact Mark at 304-838-2274 or email at [email protected] 

What you'll get:

  • 9 easy to understand, self-paced lessons
  • Your purchase includes lifetime access for you plus 20 seats for your team members
  • Within 48 hours of purchase, you will be issued 20 unique codes that you can distribute to your team
  • We can help you track the completion status of your team
  • You can purchase additional seats at a discounted price
  • A unique completion certificate issued by Accredible that can be shared and pinned on your LinkedIn profile
  • You can also purchase a hands-on workshops for a deeper learning experience for your team (the full day workshop is available at check-out)
  • Mark, the course instructor, can be booked to deliver a key note presentation for an additional purchase

Offering this course through Finance Leader Academy is important because we believe that taking care of our team members is the most important responsibility that leaders can do. Knowing how to respond to hostile customers will help our teammates to have a better work environment, and that is why it's important to offer this training here.

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$1,797.00 USD

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Introduction

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These Terms of Use may be revised from time to time by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms of Use to which you are bound.

Last Updated: October 1, 2020

 

Contact Us

The Company welcomes your questions or comments regarding the Privacy Policy:

Stephen McLain

1050 Glenbrook Way Suite 480 #109 

Hendersonville, Tennessee 37075

The De-escalation Course Full Day Workshop is designed to support your team as they work through the material. The instructor, Mark McMillion of McMillion Leadership Associates, will work hands-on with your team in a classroom setting to help achieve a deeper level of learning and understanding of the material. The cost of the one day, one time workshop is the price listed plus lodging and travel, which will be invoiced. 

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