On-Demand, Self-Paced Course: Conflict Management: Respond, Don't React - Individual License

Give yourself the tools and tips to deal with hostile customers to create a better experience for all

This course is a partnership between Finance Leader Academy and McMillion Leadership Associates. Mark McMillion is the course instructor. Mark is a retired, United States Army officer and graduate of the United States Military Academy. Mark has been a featured speaker for corporate and community events since his retirement from the Army in 2013. 

For additional information on the course content, you can contact Mark at 304-838-2274 or email at [email protected] 

What you'll get:

• 9 easy to understand, self-paced lessons
• Download the Kajabi app in your device's app store so you can view lessons on your device
• You can purchase additional licenses at a discounted price
• A unique completion certificate issued by Accredible that can be shared and pinned on your LinkedIn profile

Offering this course through Finance Leader Academy is important because we believe that taking care of our team members is the most important responsibility that leaders can do. Knowing how to respond to hostile customers will help our teammates to have a better work environment, and that is why it's important to offer this training here.

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